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Executive Visit Mastery: Lead With Excellence

Executive Visit Mastery: Lead With Excellence

Empowers luxury retail professionals to effectively handle executive visits, providing insights into preparation strategies, role-playing exercises, communication techniques, post-visit follow-ups, and a comprehensive takeaway guide for ongoing professional development.

$249.00

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What's included

Session Summary:

In the high-stakes world of luxury fashion, every interaction counts, especially those with executive leadership. Our 60-minute coaching session, “Mastering Executive Visits: Leadership Excellence in Luxury Retail,” is designed to empower luxury retail professionals to confidently navigate these pivotal occasions.

The session begins by understanding your current comfort level with executive visits and your aspirations for future interactions. We then delve into the significant role these visits play, and the unique perspectives executives bring during their time in-store.

Armed with this understanding, we’ll help you prepare meticulously for the visit, honing your skills in presentation, communication, and demonstrating your team’s achievements. Role-playing exercises will ensure you’re ready for any question or scenario.

Additionally, we’ll teach you the art of effective communication, focusing on body language, tone, and confidence, and how to respond proactively to feedback.

Finally, we’ll discuss the importance of post-visit follow-up, ensuring you effectively implement any learnings or recommendations, and maintaining the momentum of your professional development.

Our takeaway document, the “Executive Store Visit Preparation Guide,” will provide a lasting resource, filled with key points from the session, a self-assessment checklist, communication strategies, note-taking template, and resources for continued learning. This comprehensive guide will serve as a go-to reference for future executive visits, helping you consistently deliver leadership excellence in the luxury retail space.

01

Introduction (5 minutes)

  • Welcome and introduction
  • Brief description of the session objectives
  • Establishing a safe, confidential space for discussion

02

Understanding the Context (10 minutes)

  • Assessing the participant’s current level of comfort with executive store visits
  • Exploring past experiences, challenges, and successes
  • Identifying the main objectives and expectations for the visit

03

Exploring the Role of an Executive in a Store Visit (10 minutes)

  • The importance of executive visits
  • What executives look for during a store visit
  • How the participant’s role fits into the bigger picture

04

Preparing for the Visit (15 minutes)

  • Key areas to focus on (e.g., presentation, communication, sales, customer service, team performance)
  • How to best showcase the store’s achievements and improvements
  • Anticipating questions and concerns from the executive
  • Role play or scenario practice (if comfortable)

05

Communication Skills and Strategies (10 minutes)

  • Effective communication during the visit
  • Body language, tone, and confidence
  • How to receive and respond to feedback

06

Post-Visit Follow-Up (5 minutes)

  • Importance of feedback and reflection post-visit
  • Ensuring learnings and recommendations are implemented

07

Wrap-Up and Q&A (5 minutes)

  • Review main points discussed
  • Address any remaining questions or concerns
  • Discuss next steps, further resources or sessions as needed

Takeaway Document

Executive Store Visit Preparation Guide

Introduction

  • Key points and reminders from the session

Self-Assessment

  • A self-assessment checklist for before, during, and after the visit

Strategy

  • Tips and strategies for effective communication

Scenarios

  • A template for note-taking and action planning during and after the visit

Resource List

  • Relevant resources for further reading and professional development

Follow-Up and Accountability Plan

  • Space for personal reflections and learnings from the visit.

Packages

2 Sessions

Custom Selection
$449
00
  • 1 hour-long session
  • Select from our most popular sessions
  • Session recap summary for future reference
  • 7 day email support

5 sessions

Custom Selection
$999
00
  • 1 hour-long session
  • Select from our most popular sessions
  • Session recap summary for future reference
  • 7 day email support

Career Pivot

Follow Your Passion
$672
30
  • Strategic Career Pivot in Luxury Fashion
  • Guide: Luxury Fashion Job Searching
  • Mastering Fashion Job Interviews

Job Search

For Active Job Seekers
$896
40
  • Guide: Luxury Fashion Job Searching
  • LinkedIn Masterclass for Luxury Fashion Careers
  • Networking Mastery: Tactics for Fashion Managers
  • Mastering Fashion Job Interviews

Retail Manager

Develop Your Skills
$672
30
  • Luxury Retail Leadership: Path to Excellence
  • Executive Visit Mastery: Lead with Excellence
  • Crafting Success: Luxury Fashion Business Plan Mastery
  • Sales, Clienteling, KPI Mastery
  • Build a Bench: Cultivating Retail Prospects

Our Resume Team

Kristin Horner

Kristin is a Certified Professional Resume Writer (CPRW) with over 20 years of experience in fashion retail management and human resources, including time with Prada, Coach, Stella McCartney, and Etro. As an experienced industry professional she knows first hand what industry employers look for in candidate resumes. Kristin's partnership will ensure your profile stands out from the crowd and helps convert your applications to more interviews.

Our Coaching Team

Kristin Horner

Kristin is a Certified Professional Resume Writer (CPRW) with over 20 years of experience in fashion retail management and human resources, including time with Prada, Coach, Stella McCartney, and Etro. As an experienced industry professional she knows first hand what industry employers look for in candidate resumes. Kristin's partnership will ensure your profile stands out from the crowd and helps convert your applications to more interviews.

William Brobston

William Brobston spent 15 years in the luxury retail industry, holding leadership roles with European and American luxury apparel & fine jewelry brands. Recognizing the growing need for fashion management, leadership, and recruitment solutions, in 2017 William launched Brobston Group. Since inception, the firm has worked with world renowned clients in the global fashion industry.