An immersive session that empowers luxury fashion professionals with deep understanding of Key Performance Indicators, their significance, and effective sales and clienteling strategies, culminating in a personalized action plan to enhance performance, accompanied by a comprehensive post-session guide for ongoing growth.
$249.00
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What's included
Transform your performance in the luxury fashion industry with our one-on-one coaching session, “Elevating Luxury Fashion Performance: Mastering Sales and Clienteling to Excel in Key Performance Indicators”. This 60-minute session is designed to empower professionals like you with an in-depth understanding of Key Performance Indicators (KPIs), their significance, and the effective sales and clienteling strategies that drive them.
During the session, we’ll commence with a brief introduction to KPIs in the luxury fashion retail context, discussing how they measure performance and drive success. We will also delve into the typical KPIs in the industry such as sales revenue, conversion rate, average transaction value, and customer retention rate.
The heart of the session will focus on the sales tactics and clienteling strategies that drive these KPI results. You’ll learn the best practices for up-selling and cross-selling, the importance of personalized service, after-sales follow-ups, and exclusive offers. We will also conduct role-play scenarios to provide a hands-on experience of these tactics.
Towards the end, we’ll identify your current performance areas in need of improvement and develop a personalized action plan to boost your KPI results. We wrap up with a Q&A session, offering you the chance to address any queries or concerns.
Post-session, you’ll receive our comprehensive “KPI-Driven Sales and Clienteling Strategy Guide”. This takeaway document includes a summary of the strategies discussed, best practices for each tactic, role-play scenarios with their outcomes, and a personalized action plan for you to implement. In addition, it features a list of additional resources for further learning, ensuring you have all the tools to excel in your luxury fashion career.
Our “Elevating Luxury Fashion Performance: Mastering Sales and Clienteling to Excel in Key Performance Indicators” coaching session is more than just a guide—it’s a transformative experience designed to elevate your career in the luxury fashion industry. Book your session today to embark on the path to greater success.
Packages
Kristin is a Certified Professional Resume Writer (CPRW) with over 20 years of experience in fashion retail management and human resources, including time with Prada, Coach, Stella McCartney, and Etro. As an experienced industry professional she knows first hand what industry employers look for in candidate resumes. Kristin's partnership will ensure your profile stands out from the crowd and helps convert your applications to more interviews.
Kristin is a Certified Professional Resume Writer (CPRW) with over 20 years of experience in fashion retail management and human resources, including time with Prada, Coach, Stella McCartney, and Etro. As an experienced industry professional she knows first hand what industry employers look for in candidate resumes. Kristin's partnership will ensure your profile stands out from the crowd and helps convert your applications to more interviews.
William Brobston spent 15 years in the luxury retail industry, holding leadership roles with European and American luxury apparel & fine jewelry brands. Recognizing the growing need for fashion management, leadership, and recruitment solutions, in 2017 William launched Brobston Group. Since inception, the firm has worked with world renowned clients in the global fashion industry.